News:

 

Out of Hours
If you need to contact a doctor in an emergency when the surgery is closed then ring 0300 123 3211 for the PRIMARY CARE CENTRE in Kidderminster.

Test Results
Ask your doctor how long the result will take to come through and then either ring between the hours of 2.00 and 5.00pm Monday to Friday or call into the surgery during the same times. The receptionist will be able to give you a message from the doctor who has checked the result.

Cancelling your Appointment
If you are unable to attend an appointment with one of the doctors or nurses, please telephone or use the link at the bottom of this page to cancel your appointment.

By giving us as much notice as you can you are helping us to make sure that someone else is given your slot.

In an average week 30 people fail to attend an appointment with the doctor and 15 fail to attend an appointment with the nurse!

Booking or Cancelling Appointments On-line                                           If you wish to use this facility you need to request a registration form, contact us using the contact form or telephone 827171

Patient Survey Results

Friends of York House 10th Anniversary

Opening Hours
Appointments
Out of Hours

Appointments

appointmentYou may consult any of the doctors, but they prefer to look after their own patients if possible. The doctor will see you in surgery by appointment which can be made at the reception desk or by telephoning the receptionists on Stourport 827171 between 8.00am and 6.30pm, or by booking on-line (link below)

Urgent cases will be seen the same day, otherwise you will be offered the first available time. If you cannot keep your appointment, please let us know as soon as possible. A non-attendance without giving reception staff the opportunity to reallocate the appointment to someone else, is a waste of doctors’ valuable time.

Same-day requests for appointments will be dealt with by the nurse practitioner who will decide the most appropriate action to be taken after speaking to the patient on the telephone.

It may not be possible to see a named doctor if they are unavailable. If you feel your problem is urgent, please be prepared to see an alternative doctor in your own interest.

calendar Click Here to book/cancel your appointment online