News:

 

Out of Hours
If you need to contact a doctor in an emergency when the surgery is closed then ring 0300 123 3211 for the PRIMARY CARE CENTRE in Kidderminster.

Test Results
Ask your doctor how long the result will take to come through and then either ring between the hours of 2.00 and 5.00pm Monday to Friday or call into the surgery during the same times. The receptionist will be able to give you a message from the doctor who has checked the result.

Cancelling your Appointment
If you are unable to attend an appointment with one of the doctors or nurses, please telephone or use the link at the bottom of this page to cancel your appointment.

By giving us as much notice as you can you are helping us to make sure that someone else is given your slot.

In an average week 30 people fail to attend an appointment with the doctor and 15 fail to attend an appointment with the nurse!

Booking or Cancelling Appointments On-line                                           If you wish to use this facility you need to request a registration form, contact us using the contact form or telephone 827171

Patient Survey Results

Friends of York House 10th Anniversary

Infectious Diseases


INFORMATION FOR PATIENTS WITH SYMPTONS OF
SUSPECTED SWINE FLU 
  
 
The incubation period after infection is 1-7 days
Symptoms of infection include fever, cough, runny nose, limb/joint pain and headache
 
Patients with any of these symptoms who suspect they may be infected should:
  • Avoid contact with other people as much as possible
  • Cover nose and mouth when coughing or sneezing, using a tissue when possible
  • Dispose of dirty tissues promptly and carefully
  • Maintain good basic hygiene, for example washing hands frequently with soap and water to reduce the spread of the virus from your hands to face or to other people
  • Clean hard surfaces (eg door handles) frequently using a normal cleaning product
  • Make sure your children follow this advice
  • And then telephone NHS Direct on 08 45 46 47 or their GP for advice and assistance and to arrange further clinical assessment as necessary.


 
They are asked NOT to visit their GP or other health services directly.

CHICKENPOX

If you suspect your child has chickenpox PLEASE do not attend the surgery. Please telephone and speak to either the nurse practitioner or the doctor who will give appropriate advice.