News:

 

Out of Hours
If you need to contact a doctor in an emergency when the surgery is closed then ring 0300 123 3211 for the PRIMARY CARE CENTRE in Kidderminster.

Test Results
Ask your doctor how long the result will take to come through and then either ring between the hours of 2.00 and 5.00pm Monday to Friday or call into the surgery during the same times. The receptionist will be able to give you a message from the doctor who has checked the result.

Cancelling your Appointment
If you are unable to attend an appointment with one of the doctors or nurses, please telephone or use the link at the bottom of this page to cancel your appointment.

By giving us as much notice as you can you are helping us to make sure that someone else is given your slot.

In an average week 30 people fail to attend an appointment with the doctor and 15 fail to attend an appointment with the nurse!

Booking or Cancelling Appointments On-line                                           If you wish to use this facility you need to request a registration form, contact us using the contact form or telephone 827171

Patient Survey Results

Friends of York House 10th Anniversary

Undergraduate Teaching

consultation

We are an approved University of Birmingham Medical Training site for final year students.

At times you may be offered an appointment with a final year medical student. These consultations are carried out initially by the student alone and will be reviewed by the supervising doctor from the practice. They provide invaluable experience for the fifth year university students and feedback from patients who have seen students has always been very positive. You may also be asked if you would be willing for the consultation to be videoed, the video is used only for training purposes and is not seen by anyone other than the student and the supervising doctor. Any recordings made will not be kept but erased once used for student training purposes.

All your information remains confidential as it would if you were seeing a doctor from the practice in the usual way.

Your consent to be seen by a student or to have the consultation with a student videoed is always requested before the consultation and you will be asked to sign a consent form on arrival at the practice. This is in keeping with the rules set for obtaining consent for any patients to be seen by student doctors as requested by The General Medical Council.